Confirmit Launches Voice of the Customer Engagement Model

Confirmit Voices™ to enable businesses to build outstanding VoC programmes London, UK and Oslo, Norway and New York, NY: July 12, 2012: Confirmit, the leading global solutions provider for Customer Experience, Employee Engagement and Market Research has announced the launch of Confirmit Voices™, a Voice of the Customer (VoC) engagement model which enables companies to build successful Voice of the Customer programmes that drive business change and generate Return on Investment.The model is built around a six-stage process: define, design, implement, analyse, act and review.

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