Kcom helps organisations prepare for the future of customer service today

Kcom launches “Workplaces” – A suite of next generation managed communication services11 December 2012 Kcom, part of the KCOM Group, has launched a new suite of utility based managed communication services, which provides organisations with the opportunity to develop a clear roadmap to transform their customer contact and business collaboration capabilities, whilst overcoming many of the barriers associated with investing in new capital intensive on premise based technology.The suite of services, called Kcom Workplaces, which enables users to be productive from wherever they are includes contact centre and unifie

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